Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
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AfterDamage Restoration Before & After in Flushing, NY
We’ve restored more than 12,000 homes since 2011, and every one started with a problem someone couldn’t fix alone. Photos don’t lie. Below you’ll see the actual conditions we walked into, the work we performed under The Haven Standard, and the documented result we left behind.
Recent Transformations
Water Damage Restoration: Burst Pipe in a Pomonok Co-op
The call came at 2 a.m. A galvanized supply line in a 1960s Pomonok co-op had split above the third-floor unit, sending water through the kitchen ceiling and into the living room below. Moisture readings hit 87 percent on the drywall and 34 percent on the oak strip flooring. We arrived within the hour, set containment, and deployed a Phoenix 200 HT dehumidifier with Dri-Eaz AirWolf axial fans to establish airflow across the wet plane. Six days of documented drying: daily psychrometric logs showing vapor pressure differential dropping from 1.2 kPa to 0.3 kPa. The subfloor read 19 percent moisture on day one and 8 percent on day four. We delivered the drying log, photo record, and written scope to the co-op’s insurance adjuster before we packed a single fan. Haven Standard, Clause 1: written price before work starts. The resident never paid out of pocket.
Mold Remediation: Hidden Growth Behind a Kew Gardens Hills Bathroom Vanity
A persistent musty smell had the homeowner tearing out the vanity themselves before they stopped and called us. Thermal imaging revealed a 6-square-foot colony of Stachybotrys chartarum on the wet gypsum behind the plumbing chase, fed by a slow leak in the copper waste arm. We established negative air containment with HEPA filtration, removed the affected drywall and insulation per IICRC S520, and HEPA-vacuumed all surfaces to source removal standard. Post-remediation air sampling showed spore counts below outdoor baseline. The photo record included 47 images from containment setup through clearance. Written scope, written price, signed warranty under The Haven Standard.
Fire & Smoke Damage Restoration: Kitchen Grease Fire in Downtown Flushing
A wok fire on Roosevelt Avenue sent protein smoke through a second-floor apartment’s entire HVAC run. The invisible residue doesn’t char, it polymerizes, and standard cleaning won’t touch it. We thermal-fogged with odor-counteractant, soda-blasted the cabinet faces, and sealed the ceiling with BIN shellac primer before repainting. Every step photo-documented for the landlord’s carrier. The tenant was back in 11 days. We don’t guess at smoke damage. We test with chem sponges, write the scope, and price it before anyone opens a can of primer.
Storm & Disaster Restoration: Flooding in a Flushing Meadows Basement
Hurricane Ida’s remnants turned a finished basement near Flushing Meadows Corona Park into a swimming pool. Fourteen inches of Category 3 groundwater sat against the paneling for 36 hours before the owner could pump it. We extracted the remaining water, removed the saturated MDF wainscoting, and set Injectidry HP60 panels to dry the stud cavities from the interior. Tertiary drying, we call it, when the air movers can’t reach the wet because there’s a wall in the way. The drying log showed 16 percent wood moisture content on day five, within the 4 percent variance of the dry standard. The owner got the photo record, the log, and our written 365-Day Done Right Promise.
Sewage Cleanup: Backed-Up Main Line in a Whitestone Colonial
A city main backup sent raw sewage through a basement floor drain in a Whitestone colonial built in 1947. The finished space, 800 square feet of carpet over pad, was a total loss for porous materials. We removed both layers, disposed as regulated waste, and treated the concrete slab with antimicrobial. HEPA air scrubbers ran for 72 hours. We don’t do half-measures with Category 3 water. The scope was written, the price was fixed, and the photo record showed every square foot before we left. The homeowner’s adjuster paid the full invoice on first submission.
Reconstruction & Cleanup: Post-Mitigation Rebuild in Auburndale
This wasn’t an emergency dispatch. The water damage was already dry when we got the call. The kitchen had been gutted to studs by another company that didn’t do reconstruction, and the homeowner was living on takeout with a plywood subfloor. We wrote a full scope, scheduled the work, and rebuilt: custom Shaker cabinets, quartz with eased edge, oak flooring stained to match the adjoining dining room. Reconstruction is scoped, scheduled, and priced in writing like any remodel. No same-day promises, no scope creep. Haven Standard, Clause 1 applied here too. The price held. The 365-Day Done Right Promise covers the carpentry same as the drying.
What Every Project Includes
- Written price before work starts - Haven Standard, Clause 1, no exceptions
- Photo-documented record on every visit, delivered as a standard, never an upsell
- Daily moisture logs for water jobs, formatted for insurance submission
- 365-Day Done Right Promise - signed guarantee, not a verbal assurance
- Free Second Opinion on any competitor’s written estimate
What happens when you call
- 1
A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
BeforeAfterWant Results Like These?
Every job above started with a phone call to (516) 386-9007. A live person answers, 24 hours a day, 7 days a week. We’ll schedule a documented assessment, deliver a written scope and price before any work begins, and leave you with the photo record and warranty that protect your claim and your home. Call (516) 386-9007 or bring us a competitor’s written estimate for a free second opinion.
Written by Alicia Brennan, Owner at DryMark Restoration Flushing, serving Flushing since 2011.